Return Policy

We are happy to accept returns accompanied by a receipt* within 14 days of purchase for a refund or store credit, unless otherwise noted below. All returned merchandise must be in new, unused, and unwashed condition with original tags still attached. 

*We hold receipts of past transactions so if you did not receive or misplaced your copy, ask a team member to look up your purchase.

Unfortunately, we are unable to accept returns on:

Bakery treats, any opened food or treats, special orders, costumes & holiday outfits, used grooming products, used or chewed toys (unless otherwise noted), frozen products.


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